VISUALIZE YOUR CUSTOMERS IN HIGH DEFINITION

A high-definition customer experience means that companies can achieve a high-fidelity view of the customer. SugarCRM keeps track of events over time allowing companies to analyze the past, have a better understanding of the present situation and make accurate predictions about the future.

YOU CAN WATCH A SUGARCRM DEMO RIGHT NOW; CHOOSE THE AREA OF THE SYSTEM YOU WANT TO LEARN MORE ABOUT BY SCROLLING THROUGH OUR DEMO VIDEO LIBRARY

LEARN WHY SUGARCRM IS CONSIDERED A LEADER IN THE CRM SPACE

Updated from 01242024

All-in-One Automation for Marketing Mavericks

Sugar Market is the all-in-one automation solution built to work for modern marketers. for modern marketers.

Platform for Customer Service Heroes

Streamline customer service and provide a differentiated, positive experience at every touch point.

Sales Automation for Sales Warriors: Click Less, Sell More

Sugar Sell takes the blind spots, busy work, and roadblocks out of customer relationship...

BUYER'S GUIDE FOR CRM

In today's manufacturing environment, it is no longer enough to create excellent products...

NUCLEUS RESEARCH VALUE MATRIX FOR CRM 2022

SugarCRM offers marketers and business users focused on collaboration between sales teams...

2022 CRM IMPACT REPORT

One of the main obstacles for organizations is having an incomplete view of the customer...

SUGARCRM EMOTIONAL FOOTPRINT

USERS LOVE US
Software users made their voices heard in the Report...

RED ALERTS THAT INDICATE IT'S TIME TO CHANGE YOUR CRM

Today there are many suppliers in the industry that are capable of serving any company regardless of its...

5 REASONS TO RETHINK YOUR CX APPROACH

You understand the urgency of improving the customer experience (CX) in your organization...

CRM buyer's guide for CRM

Simply creating great products is no longer sufficient in today’s manufacturing environment. Today’s leaders must recognize the importance of creating compelling customer experiences, building quality relationships with dealers and partners, and providing simple, time-saving functionality that offers real value to end-users. Customer relationship management (CRM) solutions can be valuable for manufacturing companies who wish to stay competitive, reduce costs, and eliminate operational complexity. It’s all about shaping a dynamic yet pragmatic customer experience. That’s the key driver to success in a digital, data-driven world.

Nucleus Research Value Matrix for CRM 2022

SugarCRM provides marketers and business users focused on collaboration between sales teams with a complete customer experience management solution that is well-suited for small and mid-market B2B organizations. The Sugar Market solution is built on the SugarCRM platform which includes marketing, salesforce enablement, and customer service automation, allowing marketers to allocate less time and resources to mundane steps throughout the customer buying journey.

2022 CRM Impact Report

A primary challenge for many organizations is having an incomplete view of customer activity. Three-quarters of respondents in our survey say a unified view of sales, marketing, and service is critical to delivering an optimal customer experience, but the lack of such a data infrastructure fuels a customer relationship crisis. Suppose your teams are all working with a different set of datapoints across the engagement spectrum. How can they collaborate to build customer trust and craft the ultimate customer experience?

SugarCRM Emotional foot Print

USERS LOVE US Software users made their voices heard in the January 2022 Customer Relationship Management (CRM) Emotional Footprint Report, where vendors were rated across key customer relationship metrics and value drivers that make up their overall customer (CX) score. SugarCRM is a Champion in the CRM category, earning an overall CX score of 8.8/10.

Red flags that signal is time to change your CRM

There are many vendors in the industry today who are able to cater to any business regardless of their size, need, and financial capability, but are severely lacking in terms of innovation. As a result, some older CRM systems lag behind, unable to offer the newest, yet indispensable functionalities.

5 Reasons to reconsider your CX Approach

You understand the urgency of improving customer experience (CX) in your organization and that doing nothing is a detriment to the future of your business. Now, with a strategy and path forward, you're ready to join 52% of businesses in increasing your investment in CX and providing a more valuable experience to your customers. The fact that 54% of customers believe businesses need to improve their CX should be a wake up call-but it isn't an easy correction to make. After all, there's often a gap between what businesses know needs to happen and their present realities.

"THE IDEA WAS TO HAVE THE TECHNOLOGY WORK FOR YOU,
AND NOT THE OTHER WAY AROUND."

So why are your teams at the beck and call of your CRM, constantly doing database work, looking for cross-sell opportunities and at-risk accounts, identifying leads, routing cases, and more? It all makes you wonder if the technology is worth the effort.

"With SugarCRM, you let the platform do the work."

All-in-One Automation for Marketing Mavericks

Sugar Market is the all-in-one automation solution built to work for modern marketers. With a curated toolset that includes highly intuitive campaign builders, dynamic personalization, and superior reporting, Sugar Market gives marketers the tools to deliver sales the right leads, at the right time.

Platform for Customer Service Heroes

Streamline customer service and provide a differentiated, positive experience at every touch point.

Say goodbye to clunky, disjointed support tools and say hello to Sugar Serve. Serve provides a rich, branded service experience for your customers and a powerful, easy-to-use and intuitive console for your service agents. Providing all the information you need to resolve your customers' issues from a single screen, Serve eliminates blind spots and enables your support professionals to focus on creating customers for life.

Sales Automation for Sales Warriors: Click Less, Sell More

Sugar Sell takes the blind spots, busy work, and roadblocks out of customer relationship management, making it easier for sales organizations to focus on engaging with their customers and growing their business. With Sugar Sell, you can empower your sales teams to drive revenue, increase efficiency, shorten sales cycle, and deliver meaningful customer buying experiences.

BUYER'S GUIDE FOR CRM

In today's manufacturing environment, it is no longer enough to create great products. Today's leaders must recognize the importance of creating compelling customer experiences, establishing quality relationships with distributors and partners, and providing simple functionality that saves time and delivers real value to end users. Customer relationship management (CRM) solutions can be valuable for manufacturing companies that want to remain competitive, reduce costs and eliminate operational complexity. It's about shaping a dynamic yet pragmatic customer experience. That's the key driver for success in a digital, data-driven world.

CRM buyer's guide for CRM

Simply creating great products is no longer sufficient in today's manufacturing environment. manufacturing environment. Today's leaders must recognize the importance of creating compelling customer experiences, building quality relationships with dealers and partners, and providing simple, time-saving functionality that offers real value to end-users. Customer relationship management (CRM) solutions can be valuable for manufacturing companies who wish to stay competitive, reduce costs, and eliminate operational complexity. It's all about shaping a dynamic yet pragmatic customer experience. That's the key driver to success in a digital, data-driven world.

NUCLEUS RESEARCH VALUE MATRIX FOR CRM 2022

SugarCRM offers marketers and business users focused on collaboration between sales teams a complete customer experience management solution well suited for small to mid-sized B2B organizations. The Sugar Market solution is built on the SugarCRM platform, which includes marketing, sales force enablement and customer service automation, allowing marketers to spend less time and resources on mundane steps throughout the customer buying process.

2022 CRM IMPACT REPORT

One of the main obstacles for organizations is having an incomplete view of customer activity. Three-quarters of respondents in this study say that a unified view of sales, marketing and service is critical to delivering an optimal customer experience, but the lack of such a data infrastructure fuels shortcomings in the customer relationship. Suppose all your teams are working with a different set of data across the spectrum of the customer relationship. How can they collaborate to build trust and create the best experience for them?

2022 CRM Impact Report

A primary challenge for many organizations is having an incomplete view of customer activity. Three-quarters of respondents in our survey say a unified view of sales, marketing, and service is critical to delivering an optimal customer experience, but the lack of such a data infrastructure fuels a customer relationship crisis. Suppose your teams are all working with a different set of datapoints across the engagement spectrum. How can they collaborate to build customer trust and craft the ultimate customer experience?

SUGARCRM'S EMOTIONAL FOOTPRINT

USERS LOVE US
Software users made their voices heard in the January 2022 Customer Relationship Management (CRM) Emotional Footprint Report, which rated vendors on key customer relationship metrics and value drivers that make up their overall (CX) score. SugarCRM is a champion in the CRM category, earning an overall CX score of 8.8/10.

RED ALERTS THAT INDICATE IT'S TIME TO CHANGE YOUR CRM

There are many vendors in the industry today that are capable of catering to any company, regardless of size, need and financial capacity, but they are severely lacking in terms of innovation. As a result, some older CRM systems lag behind, unable to offer the newer functionalities that are indispensable today.

5 REASONS TO RECONSIDER YOUR CX APPROACH

You understand the urgency of improving the customer experience (CX) in your organization and that doing nothing is detrimental to the future of the business. Now, with a strategy and a path forward, you're ready to join the 52% of companies increasing investment in CX and providing a more valuable experience for your customers. The fact that 54% of customers believe companies should improve their CX should be a wake-up call; but it's not an easy correction to make. After all, there is often a gap between what companies know needs to happen and their current realities.

5 Reasons to reconsider your CX Approach

You understand the urgency of improving customer experience (CX) in your organization and that doing nothing is a detriment to the future of your business. Now, with a strategy and path forward, you're ready to join 52% of businesses in increasing your investment in CX and providing a more valuable experience to your customers. The fact that 54% of customers believe businesses need to improve their CX should be a wake up call-but it isn't an easy correction to make. After all, there's often a gap between what businesses know needs to happen and their present realities.